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The Future Vision of Simulation in Healthcare

Gaba, David M. MD

Simulation in Healthcare: The Journal of the Society for Simulation in Healthcare: July 2007 - Volume 2 - Issue 2 - p 126-135
doi: 10.1097/01.SIH.0000258411.38212.32
Reprint of Interest
Free

Simulation is a technique–not a technology–to replace or amplify real experiences with guided experiences that evoke or replicate substantial aspects of the real world in a fully interactive manner. The diverse applications of simulation in healthcare can be categorized by 11 dimensions: aims and purposes of the simulation activity; unit of participation; experience level of participants; healthcare domain; professional discipline of participants; type of knowledge, skill, attitudes, or behaviors addressed; the simulated patient’s age; technology applicable or required; site of simulation; extent of direct participation; and method of feedback used. Using simulation to improve safety will require full integration of its applications into the routine structures and practices of healthcare. The costs and benefits of simulation are difficult to determine, especially for the most challenging applications, where long-term use may be required. Various driving forces and implementation mechanisms can be expected to propel simulation forward, including professional societies, liability insurers, healthcare payers, and ultimately the public. The future of simulation in healthcare depends on the commitment and ingenuity of the healthcare simulation community to see that improved patient safety using this tool becomes a reality.

From the Stanford University School of Medicine and VA Palo Alto healthcare System, Palo Alto, CA.

Reprints: Professor David M. Gaba, Patient Simulation Center of Innovation at VA Palo Alto healthcare System, Center for Immersive and Simulation-based Learning, Stanford University, Anesthesia Service, 112A, VA Palo Alto HCS, 3801 Miranda Avenue, Palo Alto, CA 94304, USA; e-mail: gaba@stanford.edu

Qual Saf Health Care 2004; 13 (Supp 1): i2–i10.

The author has indicated he has no conflict of interest to disclose.

Simulation in Healthcare periodically reprints papers or guidelines of interest that originally appeared in other publications or forums with the permission of the original publisher.

The past 2 decades–and especially the last 5 years–have seen rapidly growing interest in using simulation for purposes of improving patient safety and patient care through a variety of applications. Simulation is a technique, not a technology, to replace or amplify real experiences with guided experiences, often immersive in nature, that evoke or replicate substantial aspects of the real world in a fully interactive fashion. “Immersive” conveys the sense that participants have of being immersed in a task or setting as they would if it were the real world. The ideal example of full immersion (admittedly fictional) would be the Star Trek “holodeck”, in which one literally cannot tell the difference between the simulated experience and real life. While such seamless immersion is not currently achievable, experience shows that participants in immersive simulations easily suspend disbelief and speak and act much as they do in their real jobs.

While this definition encompasses a wide variety of experimental activities, the term “simulator” as used in healthcare usually refers to a device that presents a simulated patient (or part of a patient) and interacts appropriately with the actions taken by the simulation participant. The interest in simulation for healthcare has derived in large measure from the long experience and heavy use of simulation for training and other purposes in nonmedical industries. In particular, these include commercial aviation, nuclear power production, and the military–industries that share with healthcare intrinsic hazard and complexity, but are considered high reliability organizations that have a very low failure rate considering their inherent risks.1–3 Healthcare simulators are directly analogous to the flight simulators that have become well known to the public.

This objectives of this paper are: to provide a comprehensive framework for understanding the diversity of applications of simulation in healthcare, as categorized by 11 different dimensions; to provide a vision of how fully integrating simulation into the structures and processes of healthcare can be used to revolutionize patient care and patient safety; and to provide an overview of the driving forces and implementation mechanisms by which different entities may, or may not, promulgate simulation over the next 20 years. Although written to some degree from the perspective of the USA, the issues discussed are similar throughout the world.

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HOW SIMULATION CAN IMPROVE PATIENT SAFETY

Those working on the development and use of simulation in healthcare largely share a common vision of a future revolution in healthcare organization, with simulation as a key enabling technique. We seek a model in which the structures and systems of healthcare are optimized for safety, quality, and–where it does not conflict with these goals–for efficiency. Current systems of healthcare throughout the world do not accomplish this (see, for example, the U.S. Institute of Medicine reports on medical error4 and on “crossing the quality chasm”5). The revolution that we envision concerns how personnel are educated, trained, and sustained for providing safe clinical care. Currently, the healthcare system places a premium on basic science education and leaves most clinical training to a relatively unsystematic apprenticeship process. The emphasis is on individual knowledge and skill rather than on honing the performance of clinical teams. Once a clinician has completed training, the required level of continuing education and training is often minimal and unstructured.

Thus a fundamental part of the vision for the future is that clinical personnel, teams, and systems should undergo continual systematic training, rehearsal, performance assessment, and refinement in their practice. This vision is inspired in part by the systems in place in various high reliability organizations, particularly commercial aviation, but it is not slavishly copied from their experiences. Needless to say, using simulation as part of the process of revolutionizing healthcare is more complex than merely attempting to stick simulation training on top of the current system. Moreover, beyond training, simulation may provide indirect ways to improve safety, including facilitating recruitment and retention of skilled personnel, acting as a lever for culture change, and improving quality and risk management activities.

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SIMULATION APPLICATIONS ARE DIVERSE AND CAN BE CATEGORIZED BY 11 DIMENSIONS

Current and future applications can be categorized by 11 dimensions, each of which represents a different attribute of simulation (Fig. 1). For many dimensions there is a clear gradient and direction, although for others there are only categorical differences. Over the last 20 years, the demonstrated applications of simulation to healthcare have been quite diverse, and in fact some have been in use for decades, but the space of possible applications has not been fully examined. In the future, additional portions of the 11-dimensional “application space” will be more extensively explored, weaving a rich and complex tapestry of simulation in healthcare. The total number of unique combinations across all the dimensions is very large (on the order of 511–over 48 million–or more!), so clearly some combinations are either redundant or are not relevant.

Figure 1.

Figure 1.

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DIMENSION 1: THE PURPOSE AND AIMS OF THE SIMULATION ACTIVITY

The most obvious application of simulation is to improve the education and training of clinicians, but other purposes are also meaningful. Education emphasizes conceptual knowledge, basic skills, and an introduction to the actual work. Training emphasizes the actual tasks and work to be performed. Simulations can be used to assess performance and competency of individual clinicians and teams. Already, clinical skills examinations with standardized patient actors6–7 are used in high stakes examinations. When applied to invasive and dangerous treatments in healthcare, only technological simulators can stand in for the patient.8–11

Simulation rehearsals are now being explored as adjuncts to actual clinical practice, for example where surgeons or an entire operative team can rehearse an unusually complex operation in advance using a simulation of the specific patient.12–14 Simulators can be powerful tools for research and evaluation, concerning organizational practices (patient care protocols) and for the investigation of human factors (for example, of performance shaping factors such as fatigue15 or of the user interface and operation of medical equipment in high hazard clinical settings16–17). In fact, simulation-based empirical tests of the usability of clinical equipment have already been used in designing equipment that is currently for sale; ultimately such practices may be required by regulatory agencies before approval of new devices.

Simulation can be a “bottom up” tool for changing the culture of healthcare to be more safety oriented, by training clinicians in practices that enact the desired “culture of safety.”3 Simulation is also a rallying point about culture change and patient safety that can bring together experienced clinicians (who find the simulations clinically engaging) and healthcare administrators along with experts on human factors, organizational behavior, or institutional change.

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DIMENSION 2: THE UNIT OF PARTICIPATION IN THE SIMULATION

Many simulation applications are targeted at individuals. These may be especially useful for teaching knowledge and basic skills. In other high hazard industries, such as aviation, individual skill is a fundamental building block, but a considerable emphasis is applied at higher organizational levels, in various forms of “crew resource management” (CRM).18 This is based on empirical findings that individual performance is not sufficient to achieve optimum safety.19–20 Team training may thus be addressed first to crews (also known as “single discipline teams”), consisting of multiple individuals from a single discipline, and then to teams (or “multidisciplinary teams”21). There are in fact advantages and disadvantages to addressing teamwork in the single discipline approach that “train crews to work in teams” versus the “combined team training” of multiple disciplines together.21 For maximum benefit these approaches may be used in a complementary fashion.

Teams exist in actual “work units” in an organization (for example, a specific intensive care unit), each of which is its own target for training. Going further, there is also growing interest and experience in applying simulation to nonclinical personnel and work units in healthcare organizations (for example, to managers or executives)22 and to the organization as a whole (such as in disaster drills or in responding to a simulated catastrophic patient care accident).

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DIMENSION 3: THE EXPERIENCE LEVEL OF SIMULATION PARTICIPANTS

Simulation can be applied from “cradle to grave” of clinical personnel. It can be used with early learners such as school children, or members of the lay public, to facilitate bioscience instruction, to interest students in biomedical careers, or to explain healthcare issues and practices. Clearly, the major role of simulation has been, and will continue to be, to educate, train, and provide rehearsal for those actually preparing for or working in the delivery of healthcare. Simulation is relevant from their earliest level of vocational or professional education (students), and during their apprenticeship training (for example, interns and residents). While these levels have been the main focus of simulation training to date, simulation is of growing importance for continuing training of experienced personnel, where–as in aviation–it can be applied regularly to practicing clinicians (as individuals, teams, or organizations) regardless of their seniority.23–24 This approach provides an accumulation of experiences that are expected to have a long-term synergism.

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DIMENSION 4: THE HEALTHCARE DOMAIN IN WHICH THE SIMULATION IS APPLIED

Simulation techniques can be applied across nearly all healthcare domains. Much of the attention on simulation has focused on technical and procedural skills applicable in surgery,13,25–27 obstetrics,28–29 invasive cardiology,30–31 and other related fields, while another bastion of simulation has been recreating whole patients for dynamic domains involving high hazard and invasive intervention, such as anesthesia,32–36 critical care,37–38 and emergency medicine.39–42

While simulation might be applicable to image interpretation fields like radiology and pathology, in these domains personnel can often train using archived images of real patients, which is not an option in other domains. Where imaging is combined with invasive interventions, simulation can clearly be beneficial.43 In many domains, simulation techniques can be useful for addressing nontechnical skills such as communicating with patients and coworkers, or in addressing issues such as ethics or end of life care.

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DIMENSION 5: THE HEALTHCARE DISCIPLINES OF PERSONNEL PARTICIPATING IN THE SIMULATION

Simulation is applicable to all disciplines of healthcare, not only to physicians. Thus simulation techniques are being used for nurses, and ultimately also for technicians, aides, and even clerical personnel, especially when training as a team or work unit. Nor is simulation limited to clinical personnel. It may also be directed at managers, executives, hospital trustees, regulators, and legislators. For these groups, simulation can convey the complexities of clinical work, and it can be used to exercise and probe the organizational practices of clinical institutions at multiple levels.

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DIMENSION 6: THE TYPE OF KNOWLEDGE, SKILL, ATTITUDES, OR BEHAVIOR ADDRESSED IN SIMULATION

Simulations can be used to help learners acquire new knowledge and to better understand conceptual relations and dynamics. Already today physiological simulations allow students to watch cardiovascular and respiratory functions unfold over time and respond to interventions–in essence making textbooks, diagrams, and graphs “come alive.” The next step on the spectrum is acquisition of skills to accompany knowledge.44 Some skills follow immediately from conceptual knowledge (such as cardiac auscultation), whereas others involve intricate and complex psychomotor activities (like basic surgical skills). Isolated skills must be assembled into a new layer of clinical practices. For example, an understanding of the concepts of general surgery cannot be combined only with basic techniques of dissecting and suturing or manipulation of instruments to create a capable laparoscopic surgeon. Basic skills must be integrated into actual clinical techniques, a process for which simulation may have considerable power, especially as it can readily provide experience with even uncommon anatomic or clinical presentations.

In the current healthcare system, for most invasive procedures novices at a task will typically first perform the task on a real patient, albeit under some degree of supervision. They climb the learning curve, working on patients with varying levels of guidance. Simulation offers the possibility of having novices practice extensively before they begin to work on real patients as supervised “apprentices.”

In this way and others, simulation is applicable to clinicians throughout their careers to support lifelong learning. It can be used to refresh skills for procedures that are not performed often. Furthermore, knowledge, skills, and practices honed as individuals must be linked into effective teamwork in diverse clinical teams, which in turn must operate safely in work units and larger organizations.3,45–47 Perpetual rehearsal of responses to challenging events will be needed, as the team or organization must be practiced in handling them as a coherent unit.

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DIMENSION 7: THE AGE OF THE PATIENT BEING SIMULATED

To date the bulk of simulators and simulation applications have been addressed to adult patients and clinical activities relevant to adult medicine. In part this reflects the challenge of building fully interactive mannequins and trainers for small patients. Yet in truth simulation is applicable to nearly every type and age of patient, again literally from “cradle to grave.” Simulation may be particularly useful for pediatric patients and clinical activities, because neonates and babies have smaller physiological reserves than do most adults.48–49 Fully interactive pediatric patient simulators will soon become available, and virtual reality techniques will ultimately make it easier to provide a variety of simulated pediatric clinical activities.

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DIMENSION 8: THE TECHNOLOGY APPLICABLE OR REQUIRED FOR SIMULATIONS

To accomplish these goals a variety of technologies (including no technology) will be relevant for simulation. Verbal simulations (“what if” discussions) and standardized patient actors50–52 require no technology but can effectively evoke or recreate challenging clinical situations. Similarly very low technology–even pieces of fruit or simple dolls–can stand in for skin and muscle for the initial training of some manual tasks. Certain aspects of even complex tasks and experiences can be recreated even with low tech means. For example, some education and training on teamwork can be accomplished with role playing, analysis of videos, or drills with simple mannequins.53

Ultimately though, learning and practicing complex manual skills (for example, surgery, cardiac catheterization), or practicing the dynamic management of life threatening clinical situations that include risky or noxious interventions (such as intubation or defibrillation), can only be fully accomplished using either animals–which for reasons of both cost and issues of animal rights is becoming very difficult–or a technological means to recreate the patient and the clinical environment. Simulation technologies vary from relatively simple multimedia to different sorts of part-task trainers to simulators. A part-task trainer is a device that replicates limited aspects of a task but does not present an integrated experience. A “patient simulator” is a system that presents a fully interactive patient and an appropriate clinical work environment in one of the following ways:

  • In Actual Physical Reality, Using A Patient Mannequin (“a mannequin-based Simulator”)
  • On A Computer Screen Only (a “Screen-Based Simulator”)
  • Using virtual reality (VR; a “virtual reality simulator”) by which parts or all of the patient and environment are presented to the user through 2– or 3-dimensional visual and audio representations, with or without touch (haptics) to create a more “immersive” experience. A screen-based simulator can be viewed as a very limited VR simulator. In addition, VR devices that replicate particular procedures (for example, laparoscopic surgery) in a fully interactive fashion, and that use replicas of actual tools, are also referred to as simulators, even though they do not present the full patient.
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DIMENSION 9: THE SITE OF SIMULATION PARTICIPATION

Some types of simulation–those that use videos, computer programs, or the Web–can be conducted in the privacy of the learner’s home or office using their own personal computer. More advanced screen-based simulators might need more powerful computer facilities available in the medical library. Part-task trainers and virtual reality simulators are best fielded in a dedicated skills laboratory. Mannequin-based simulation can also be used in a skills laboratory, although the more complex recreations of actual clinical tasks require either a dedicated patient simulation center with fully equipped replicas of clinical spaces or the ability to bring the simulator into an actual work setting (in situ simulation). There are advantages and disadvantages to doing clinical simulations in situ versus in a dedicated center. For example, using the actual site allows training of the entire unit with all its personnel, procedures, and equipment. On the other hand, there will at best be limited availability of actual clinical sites and the simulation activity may distract from real patient care work. The dedicated simulation center is a more controlled and available environment, allowing more comprehensive recording of sessions, and imposing no distraction on real activities. For large scale simulations (such as disaster drills) the entire organization becomes the site of training.

Video conferencing and advanced networking may allow even advanced types of simulation to be conducted remotely (see dimension 10 below). For example, the collaborative use of virtual reality surgical simulators in real time has already been demonstrated, even with locations that are separated by thousands of miles.

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DIMENSION 10: THE EXTENT OF DIRECT PARTICIPATION IN SIMULATION

Most simulations–even screen-based simulators or part-task trainers–were initially envisioned as highly interactive activities with significant direct “on site” hands-on participation. However, not all learning requires direct participation. For example, some learning can take place merely by viewing a simulation involving others, as one can readily imagine being in the shoes of the participants. A further step is to involve the remote viewers either in the simulation itself or in debriefings about what transpired. Several centers have been using videoconferencing to conduct simulation-based exercises, including morbidity and mortality conferences.54 Because the simulator can be paused, restarted, or otherwise controlled, the remote audience can readily obtain more information from the on site participants, debate the proper course of action, and discuss with those in the simulator how best to proceed.

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DIMENSION 11: THE FEEDBACK METHOD ACCOMPANYING SIMULATION

Much as in real life, one can learn a great deal just from the experience itself, without any additional feedback. For most complex simulations, specific feedback is provided to maximize learning. On screen-based simulators or virtual reality systems, the simulator itself can provide feedback about the participant’s actions or decisions,55 particularly for manual tasks where clear metrics of performance are readily delineated.56–57 More commonly, human instructors provide feedback for simulations. This can be as simple as having the instructor review records of previous sessions that the learner has completed alone. For many target populations and applications an instructor provides real-time guidance and feedback to participants while the simulation is going on. Here too, the ability to start, pause, and restart the simulation can be valuable. For the most complex uses of simulation, especially when training relatively experienced personnel, the typical form of feedback is a detailed postsimulation debriefing session, often using audio-video recordings of the scenario. Waiting until after the scenario is finished allows experienced personnel to apply their collective skills without interruption but then allows them to see and discuss the advantages and disadvantages of their behaviors, decisions, and actions.

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INTEGRATING SIMULATION FULLY INTO THE HEALTHCARE SYSTEM

Looking across all 11 dimensions, simulation is clearly applicable in many ways throughout the healthcare system. The major revolution enabled by simulation can only be achieved if the relevant applications are fully integrated into the routine fabric of healthcare delivery. With such embedding simulation will not be an “add on”, as it is today; it will be a routine part of the everyday work environment. Students will expect to engage in simulations as part of achieving many of their learning goals. Clinical trainees (for example residents) will often undergo intensive simulation training on days when they would otherwise be performing clinical work. The focused attention and case salience possible using simulation should more than make up for the relative loss of actual case experience. This is now becoming of greater importance as the work hours of trainees are reduced (significantly in Europe and to a lesser extent in the USA). Experienced clinicians will expect periodically to spend a day in the simulator instead of their usual clinical pursuits. Continuing education will be transformed into lifelong learning embedded within systems of care, rather than being solely at the discretion, time, or cost of individual practitioners.

In healthcare, as opposed to the experience of other high reliability industries, simulation will probably never replace the primacy for training of the apprenticeship system of supervised work on real patients. Unlike airplanes or nuclear power plants, we do not design and build human beings–nor do we receive the official instruction manual! Patient care is intrinsically more complex, and requires more human empathy and connection, than do other high hazard activities that have used simulation. Simulation will be employed for those activities for which it is best suited, particularly for activities that are hazardous, involve uncommon or rare situations, or for which experiential learning is of greatest value. Finding the right mix of traditional learning, simulation-based learning, and actual patient care experience is an important challenge.

Another revolutionary feature enabled by simulation is that training can in many cases be performed not just for a fixed duration or number of cases, but rather to specific criterion levels of competency for key aspects of knowledge, skill, and behavior.56–57 Establishing these competency criteria across all aspects of healthcare will be a challenge, but simulation is an essential component both for the research to establish the assessment and criterion setting methodologies and to provide equivalent cases to different personnel and teams for testing competency. Most criterion level competency assessment will be carried out in a formative fashion both for trainees and experienced personnel. Still, a key aspect of high reliability organizations is that they ensure that individuals, crews, teams, and work units function at demonstrated levels of competent performance. Thus high stakes testing using simulation will ultimately be a feature of the simulation vision.

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COST

The cost of implementing the various applications of simulation across all 11 dimensions varies widely. Cost depends greatly on the mix of target population, purpose of simulation, and technology used. It also depends on how educational and clinical organizations succeed in reorganizing their structures of work to incorporate simulation-based learning. Some forms of simulation are inexpensive and distributed (for example, screen-based or web-based simulations and part-task trainers). Low cost is particularly important for early learners of tasks and skills, where routine availability and the possibility of repeated practice are most valuable. Where simulation training replaces existing training (for example, as a substitute for animal laboratories) its relative cost will also be relatively low. At the highest end–providing new training curricula to experienced clinical teams or work units, using high fidelity scenarios–the costs are likely to be substantial. Yet it is exactly for these applications that the greatest potential is seen for improving patient safety, when comparing healthcare to other high reliability organizations.3–4

For trainees and experienced clinicians, time must be set aside from clinical work to allow dedicated training; this will probably impose significant costs because the current system provides little time for dedicated training not attached to clinical service. Yet here too in high reliability organizations training is accepted as part of the work, not an accessory to it, and the industry hires sufficient personnel to allow this to happen.

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BENEFITS

The benefits derived from the various applications of simulation will be much harder to measure than the costs. Safety gains are intrinsically difficult to assess, whereas the magnitude of the investments made are starkly apparent.3 Some benefits may be direct, stemming from immediately discernable improved performance of individuals and teams. This might result in efficiencies in care and reduced errors that more than offset the costs of simulation-based training. Many benefits probably depend on long-term cumulative synergies. This yields a “chicken and egg phenomenon.” long-term benefits may be apparent only if simulation is applied consistently over a long period of time (which is probably the case in aviation). Yet most institutions in healthcare are cautious about committing themselves to long-term implementation without a definitive evidence base to justify its application.

However, the current system of education, training, and maintenance of proficiency has itself never been tested rigorously to determine whether it achieves its stated goals; the high level reviews4–5 of the performance of the healthcare industry suggest that it does not. No high reliability organization has had data equivalent to a randomized clinical trial proving the benefits of simulation training, despite decades of use and regular assessment of individual and team performance both in real work and during simulations.58–59 Pioneering centers in healthcare are starting to take the leap of long-term application with less than absolute proof of benefit. Even greater leaps may be required in the future. Moreover, reaping the benefits from enhanced training also requires that the principles taught are fully reinforced in the real world.

Ultimately the various potential benefits and costs of simulation–the perceived “business case”–will play out in different ways for different parts of the 11-dimensional simulation space. The business case will also vary considerably between regions and countries, with different types of driving forces, payment systems, and economic strength.

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DRIVING FORCES AND IMPLEMENTATION MECHANISMS

Table 1 details various societal entities and the driving forces that might entice them to push for the vision described above. It also summarizes the different implementation mechanisms that might be available to each entity. Again, because different countries, regions, and states will have different structures of healthcare systems, the relevance or strength of these entities will vary greatly, as will their driving forces and implementation strategies. It is likely that there will be a mix of drivers and implementation mechanisms in any locale. This may be especially true in settings like the USA that lack a single payer for healthcare and that have a decentralized system of governmental regulation.

Table 1

Table 1

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TWO POSSIBLE HISTORIES SEEN FROM THE YEAR 2025

To see how all these possibilities might play out, imagine that the year is 2025, and consider how future historians might view the history of simulation in healthcare. Outlines of two possible histories are presented: in one, the vision described above is successfully achieved; in the other, only tiny fragments of this vision are realized despite the early promise and enthusiasm for simulation’s applications in healthcare.

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THE OPTIMISTIC VIEW FROM 2025: SUCCESSFUL INTEGRATION OF SIMULATION THROUGHOUT THE FABRIC OF HEALTHCARE

At the beginning of the 21st century various driving forces coalesced to achieve the vision of simulation embedded in the fabric of care. The first movement was generated by medical and nursing educators and clinical faculty, translated first through individual departments, hospitals, and professional schools, and later by professional societies, program accreditation review committees, and specialty boards. Although hesitant at first, from 2004 onward, there was steady progress. The Society for Medical Simulation (SMS) in the USA and the Society in Europe for Simulation Applied to Medicine (SESAM) provided technical and political leadership for the simulation community. Individual schools, training programs, and hospitals adopted systematic simulation training for certain domains and disciplines. Typical targets were students and trainees (for example residents), although continuing education for experienced personnel caught on, and hospitals began to train specific work units. A variety of professional organizations around the world took an early lead in promulgating simulation training, encouraging other professional societies to follow. In a few cases they acted because the evidence base provided robust proof of the benefits of specific applications of particular types of simulation; however, in many other cases, institutions and organizations acted with a limited evidence base given the high face validity of the simulation approaches being used, the difficulty of conducting definitive studies of their success, and continuing dissatisfaction with traditional approaches. In particular, they judged that long-term cumulative effects of the application of simulation would yield important synergisms over long periods of time. For example, a prominent university started a revolutionary and widely acclaimed new professional school in which physicians, nurses, and allied health personnel were trained together in the classroom, in frequent and diverse simulations, and culminating in joint clinical training “on the wards.” Ultimately, the experience with those who adopted simulation early convinced those waiting for further information, even when the formal evidence was limited.

An important driver was the public. Safety is fundamentally a political question. Compared with many threats to the world’s peoples, safety in healthcare–or indeed in commercial aviation–is of minor significance compared with famine, disease, and war. And yet, in the industrialized world, just as the public has long demanded nearly perfect safety in aviation, they began to demand equivalent strides in healthcare safety. By 2010, owing to the continued occurrence of highly publicized cases of death or brain damage linked to significant errors by clinicians and organizations, the public became fully aware of how haphazard is the training and assessment of clinical personnel. They demanded changes to put healthcare on par with other industries. This trend was seized upon by malpractice attorneys (in countries where litigation is common), who developed novel theories of negligence based on the inability of healthcare institutions to ensure the safety of patients from error chains of accident evolution, or even to systematically assure the competence of personnel. Healthcare institutions turned to simulation as a means to respond to this challenge, and the liability insurers in turn provided incentives (discounts on premiums) to adopt simulation, and later disincentives (refusal of coverage) for those who did not adopt it. Ultimately, governmental regulators and nongovernmental accrediting agencies (for example, the Joint Commission for the Accreditation of Healthcare Organizations–JCAHO–for hospitals in the USA) institutionalized these changes. Again, they first offered incentives for conducting simulation training but eventually required such training as a standard.

Medical device regulators; such as the Food and Drug Administration in the USA, first encouraged and then required the submission of data from simulations as part of the approval process for devices. This was particularly relevant for testing the usability of equipment and especially on the user interfaces of diagnostic and therapeutic equipment.

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THE PESSIMISTIC VIEW FROM 2025: SIMULATION’s DISMAL FAILURE DESPITE EARLY PROMISE

At the beginning of the 21st century there was considerable interest in reforming healthcare delivery and in particular the way that personnel and systems were prepared for and sustained in competency of knowledge, skills, and behaviors. Simulation was highly touted as offering advantages in addressing these issues, based in part on its apparent (though unproven) success in high reliability organizations. Nearly 2 decades of previous academic work had provided tantalizing suggestions that simulation could be an effective tool. Proponents offered a vision for the future of an integrated use of simulation for individuals, crews, teams, work units, and organizations as part of a revolution in healthcare.

The initial excitement turned into a “tempest in a teapot.” In 2025, simulation is still used intermittently in some fields of healthcare, especially for students and trainees, but it never caught on widely, and it has made nearly zero impact on the actual delivery of care. Several historical factors account for this.

The public proved more interested in access to care and cost of care than in quality or safety of care. Following the corollary to “Wildavsky’s Law of Medical Money”60 they wished to “save money on everyone else’s healthcare,” while still expecting top results for themselves or their family. Thus they failed to demand investments in safer care or in requiring better training for clinicians or teams. Serious preventable adverse outcomes–while still surprisingly frequent–were uncommon for any single patient. Moreover, they persisted even in centers where simulation was used heavily, in part because of difficulties in reforming the systems of clinical work to match what was being taught. Embedded cultures and structures proved very resistant to change.

Studies showed that simulation training was in fact better for improving certain skills, but not all. Studies of simulation to address complex team behaviors were underpowered and targeted only one shot change. Long-term multicenter studies and randomized controlled trials were never funded. No one was willing to pay the extra costs, even for few applications that had proven benefits, nor were they willing to invest in systematic and persistent applications of simulation to achieve enduring improvement. In truth, training continued to play second fiddle to the inexorable demands for clinical service. Because of this, the few centers that valiantly tried to fully integrate simulation training across the different dimensions went broke.

Professional societies, specialty boards, accrediting bodies, and regulators failed to act, even when there was modest evidence of benefit. For the professions, reforming training and practice took a back seat to demands regarding payment for care. Mandatory programs of simulation training were strongly opposed by existing practitioners cautious of new requirements. They were also opposed by hospitals and training programs unwilling to bear the costs and difficulties of completely reorganizing their systems of training. Moreover, attempts to integrate simulation became embroiled in turf battles between different healthcare disciplines, between specialties, and between the different accrediting and regulatory bodies.

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TEXT BOX 1: KEY MESSAGES

  • Systematic training and assessment of healthcare personnel should become a major priority of the healthcare system.
  • Simulation has a multitude of applications categorized by 11 dimensions.
  • Simulation training will be applied not only to individuals, but more importantly also for crews, teams, work units, and organizations.
  • Simulation will be an important “bottom up” tool for creating and maintaining a culture of safety and for fostering changes in work procedures and systems.
  • Simulation will facilitate criterion based competency driven clinical training and practice.
  • Costs of simulation-based training will vary widely depending on the details of the application.
  • Benefits of simulation applications may be hard to measure, especially those that will probably involve long-term cumulative effects.
  • Key drivers of the simulation vision include the public, liability insurers, professional societies, accrediting organizations, and governmental regulatory agencies.

There were some famous cases where poor training and skill led to clinical catastrophe, which made simulation training attractive to risk managers and insurers. But there was also a handful of malpractice cases that alleged negative or faulty simulation training as contributory to negligence. Most such allegations were rejected by the courts or successfully defended, but a few were sustained, with large monetary damages against simulation centers. Insurance for the simulation centers became expensive and hard to get, and malpractice insurers eliminated the discounts they had once offered for simulation training.

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THE VIEW AHEAD FROM 2004: WHICH HISTORY WILL COME TO PASS?

One thing about guessing the history of the future is that the real history will almost certainly be different than either of these extremes, with an intermediate outcome being the most likely. In addition, different locales are likely to end up at different intermediate positions, depending on their unique local characteristics. Simulation for healthcare is nearly at the end of 20 years of steady progress, placing it perhaps at the “end of the beginning” stage (to quote Winston Churchill). The fate of simulation as a means to a revolutionary change in healthcare is approaching a “tipping point”61 that will resolve itself strongly in the direction of one of these alternate histories over the next 10 years, although it will then take another decade to evolve fully.

The simulation community must educate the public and the implementing agencies on the vision of improved patient safety using the tool of simulation. The simulation community must also provide the core leadership in developing standards for simulators, curricula, and simulation centers. While we may never have unequivocal evidence of simulation’s benefits equivalent to multiple randomized clinical trials, we should assemble the evidence where we can, and be forthright in our drive to move forward where possible without ironclad proof. The current generation of leaders in healthcare and in medical simulation will be the key players in determining which direction the future history will actually take. As the Grateful Dead put it: “History’s page will be neatly carved in stone. The future’s here, we are it, we are on our own.” (from “Throwing Stones,” 1982; Lyrics, John P. Barlow; Music, Bob Weir; played by The Grateful Dead).

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TEXT BOX 2: AREAS FOR FURTHER RESEARCH AND DEVELOPMENT

  • Integrating different types of simulation across different dimensions of applications, purposes, and target populations.
  • Assessing the impact or benefit of simulation-based training across the various dimensions.
  • Developing applications for units of participation larger than clinical teams (complete work units, entire healthcare organizations).
  • Establishing bench marks and criteria for competency based performance assessment using simulation.
  • Investigating fundamental aspects of human performance in healthcare using simulation.
  • Use of simulation for usability testing of medical devices and patient care processes, if possible at an early, prototype stage, and before deployment.
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*In November, 1942, speaking after the second battle of El Alamein, Churchill said: “Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.”

© 2007 Society for Simulation in Healthcare