Quantitative Patient-Reported Experience Measures Derived From Natural Language Processing Have a Normal Distribution and No Ceiling Effect Rajagopalan, Dayal; Thomas, Jacob; Ring, David; More Rajagopalan, Dayal; Thomas, Jacob; Ring, David; Fatehi, Amirreza Less Quality Management in Health Care. 31(4):210-218, October/December 2022. Abstract Abstract Favorite PDF Permissions Buy