Quantitative Patient-Reported Experience Measures Derived From Natural Language Processing Have a Normal Distribution and No Ceiling Effect : Quality Management in Healthcare

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Quantitative Patient-Reported Experience Measures Derived From Natural Language Processing Have a Normal Distribution and No Ceiling Effect

Rajagopalan, Dayal BS; Thomas, Jacob MA; Ring, David MD, PhD; Fatehi, Amirreza MD

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Quality Management in Health Care 31(4):p 210-218, October/December 2022. | DOI: 10.1097/QMH.0000000000000355

Abstract

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