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A Multidisciplinary Care Pathway Significantly Increases the Number of Early Morning Discharges in a Large Academic Medical Center

Durvasula, Raghu MD, MHA; Kayihan, Arkan MS, MBA; Del Bene, Sherri RN; Granich, Marion RN; Parker, Grace RN; Anawalt, Bradley D. MD; Staiger, Thomas MD

Quality Management in Health Care: January/March 2015 - Volume 24 - Issue 1 - p 45–51
doi: 10.1097/QMH.0000000000000049
Quality Improvement Project Report
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In an environment where there is increased demand for hospital beds, it is important that inpatient flow from admission to treatment to discharge is optimized. Among the many drivers that impact efficient patient throughput is an effective and timely discharge process. Early morning discharge helps align inpatient capacity with clinical demand, thereby avoiding gridlock that adversely affects scheduled surgical procedures, diagnostic procedures, and therapies. At our large, academic medical center, we hypothesized that an interdisciplinary approach to scheduled discharge order entry would increase the percentage of discharges occurring before 11:00 AM and improve overall discharge time. The pilot study involved moving rate-limiting steps to earlier in the discharge process, specifically medication reconciliation to the night before discharge and “discharge to home” order entry before 9:00 AM the morning of discharge. The baseline rate of discharges before 11:00 AM was 8% and significantly increased to 11% after the intervention (P = .02). Moreover, in the subset of patients (21%) for whom early medication reconciliation and discharge to home order entry were both executed, the percentage of patient discharges occurring before 11:00 AM increased to 29.7%, with an associated average discharge time of more than 3 hours earlier. No patient harm events were associated with this pilot project. There was no significant change in length of stay, and 30-day readmission rate improved significantly from 13.8% to 10.3% (P = .002). Our study demonstrates that a multidisciplinary approach using prescribed order entry and medication reconciliation is a low cost, safe, and effective way to increase early morning discharges and improve patient flow for large hospitals with high volumes of scheduled patient admissions.

Department of Medicine, University of Washington, Seattle, WA (Drs Durvasula, Staiger, and Anawalt); Transformation of Care Department, UW Medicine Health System, Seattle, WA (Mr Kayihan); Patient Care Services (Mss Del Bene and Parker), Center for Clinical Excellence (Mr Granich), University of Washington Medical Center, Seattle, WA.

Correspondence: Raghu Durvasula, MD, MHA, Department of Medicine, University of Washington Medical Center, Box 356330, 1959 NE Pacific St, Seattle, WA 98195 (rdrvsula@u.washington.edu).

The results from this initiative were previously presented at the 2013 University Hospital Consortium (UHC) Annual Conference held in Atlanta, Georgia.

The authors declare no conflicts of interest.

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