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Implementation of a Pharmacy Automation System (Robotics) to Ensure Medication Safety at Norwalk Hospital

Bepko, Robert J. Jr BS, MHA, RPh; Moore, John R. BS, MHA, RPh; Coleman, John R. PhD

Quality Management in Health Care: April-June 2009 - Volume 18 - Issue 2 - p 103–114
doi: 10.1097/QMH.0b013e3181a02771

This article reports an intervention to improve the quality and safety of hospital patient care by introducing the use of pharmacy robotics into the medication distribution process. Medication safety is vitally important. The integration of pharmacy robotics with computerized practitioner order entry and bedside medication bar coding produces a significant reduction in medication errors. The creation of a safe medication—from initial ordering to bedside administration—provides enormous benefits to patients, to health care providers, and to the organization as well.

Corporate Pharmacy Services, Norwalk Hospital, Connecticut (Messrs Bepko and Moore); and Ancell School of Business, Western Connecticut State University, Danbury (Dr Coleman).

Corresponding Author: Robert J. Bepko Jr, BS, MHA, RPh, Corporate Pharmacy Services, Norwalk Hospital, Connecticut.

©2009Lippincott Williams & Wilkins, Inc.