Original ArticlesEnhancing VHA's Mission to Improve Veteran Health Synopsis of VHA's Malcolm Baldrige Award ApplicationOhldin, Andrea; Taylor, Randy; Stein, Annie; Garthwaite, ThomasAuthor Information Andrea Ohldin, MD, MS, MSHA, is Lead Author for the VHA Baldrige program, and Adjunct Assistant Professor, School of Health Related Professions, University of Alabama, Birmingham. Randy Taylor, PhD, MBA, is Executive Director, Malcolm Baldrige initiative, Department of Veterans Affairs, Washington, DC. Annie Stein, RN, MSN, is Clinical Program Manager, Office of Quality and Performance, Department of Veterans Affairs, Washington, DC. Thomas Garthwaite, MD, is Under Secretary of Health and Chief Executive Officer, Veterans Health Administration, Department of Veterans Affairs, Washington, DC. At the beginning of this work, Dr. Ohldin was a fellow in the National Veterans Affairs Quality Scholars program at the Birmingham Veterans Affairs Medical Center. We are indebted to Thomas Sanders, Pamela Burns, and Ginny Dupont for editorial advice and literature support. The views expressed in this article are those of the authors and do not necessarily represent the views of the Department of Veterans Affairs. Quality Management in Health Care: Summer 2002 - Volume 10 - Issue 4 - p 29-37 Buy Abstract The Veterans Health Administration (VHA) provides health care value to an aging veteran population in the midst of rising health care costs and the necessity to demonstrate improvements in the quality of care. The Malcolm Baldrige framework offers a comprehensive assessment of the organization's management system, performance improvements, and the promise to enhance health outcomes, including quality and patient satisfaction. This article will describe the development, current status, and future plans within VHA for the Malcolm Baldrige Award for Healthcare. © 2002 Lippincott Williams & Wilkins, Inc.