Original Article: PDF OnlyMeasuring Clinical Performance To Provide Information for Quality ImprovementPalmer, R. HeatherAuthor Information R. Heather Palmer, M.B., B.Ch., S.M., is Director of the Center for Quality of Care Research and Education, Harvard School of Public Health, Boston, Massachusetts. Her research and publications concern quality measurement for improvement in primary care. Quality Management in Health Care: Winter 1996 - Volume 4 - Issue 2 - p 1-6 Buy Abstract Measures of clinical performance summarize quality of care given to groups of patients by a practice, provider network, or plan. Clinical managers can use these measures to drive and track internal quality improvements, and purchasers and accreditors can provide benchmarks based on comparisons of performance in order to stimulate internal improvements. This article explains desired properties of such clinical performance measures and the AHCPR Typology of Clinical Performance Measures Project. ©1996Aspen Publishers, Inc.