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Enabling Professional Success in an Ever-Changing Environment

Newman, Mary Beth MSN, RN-BC, CCM

doi: 10.1097/NCM.0000000000000382
Departments: The HeartBeat of Case Management

Mary Beth Newman, MSN, RN-BC, CCM, is a past president of CMSA and a recipient of CMSA's Case Manager of the Year Award. She has 35 years of professional experience with a focus on building best practice, quality-driven care management programs. Mary Beth is currently Senior Assistant Vice President at EXL Services where she supports global clinical operations.

Address correspondence to Mary Beth Newman, MSN, RN-BC, CCM, 9378 Mason Montgomery Road, Suite 316, Mason, OH 45040 (

The intent of this column is meant to speak to the heart of case management: our joys, our struggles, and our lessons learned. Please send your thoughts and ideas to us so we may include them in future articles. Teresa M. Treiger at:

The author reports no conflicts of interest.

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