Vivian Campagna, MSN, RN-BC, CCM, is the chief industry relations officer (CIRO) for the Commission for Case Manager Certification, the first and largest nationally accredited organization that certifies more than 45,000 professional case managers and more than 2,600 disability management specialists. Vivian has been involved in case management for more than 25 years, holding staff and administrative positions on both the independent and acute care sides of the industry.
Sheila A. Nelson, MSN, RN, CCM, is a CCMC commissioner and also a clinical practice specialist, Care Management Programs and Strategies, for Kaiser Permanente Washington.
Address correspondence to Vivian Campagna, MSN, RN-BC, CCM, Commission for Case Manager Certification, 1120 Route 73, Ste 200, Mount Laurel, NJ 08054 (firstname.lastname@example.org).
The authors report no conflicts of interest.