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By the CMSA Hospital Case Management Taskforce

McLaughlin-Davis, Mary DNP, ACNS-BC, NEA-BC, CCM

doi: 10.1097/NCM.0000000000000381
Departments: CMSA Highlights

Address correspondence to Mary McLaughlin-Davis, DNP, ACNS-BC, NEA-BC, CCM, 24007 Lake Road, Bay Village, OH 44140 (

To address the queries and requests for information received by the Case Management Society of America (CMSA) from hospital case managers across the nation, a taskforce of notable experts in the field was assembled to explore the current models of hospital case management practice and weigh them against the goals and expectations of our rapidly evolving hospital environment. In the process, the taskforce intends to provide insights on the overarching theme of care coordination as promulgated by governmental and quasi-governmental entities, federal, state, and private payers. The taskforce also will recommend best practices wherever possible to help hospital leadership embark on the road to transformation.

The taskforce members from the CMSA are: Stefani Daniels, RN, MSNA, CMAC, ACM; Victoria Florentine, BA, RRT, CCM, AE-C; Linda Edmond, BSMHR, LBSW, LNHA; Gary L. Morman, DO; Meggan Eaves, MOTR/L; Vivian Campagna, MSN, RN-BC, CCM; Juliet Ugarte Hopkins, MD, CHCQM; Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP; and Mindy Owen, RN, CRRN, CCM

Sponsored by the CMSA, 2019

Kathleen Fraser, MSN, MHA, RN-BC, CCM, CRRN, Executive Director

Jose Alejandro, PhD, RN-BC, MBA, CCM, FACHE, FAAN, President

The author reports no conflicts of interest.

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