Anne Llewellyn, MS, BHSA, RN, RN-BC, CCM, CRRN, is a nurse of more than 40 years. Anne is a critical care nurse, a board-certified case manager nurse advocate, and digital journalist. Anne is Past President of the Case Management Society of America. She was the recipient of the Case Management Society of America 2015 Lifetime Achievement Award. Anne speaks and writes on the practice of case management, care coordination, and patient advocacy.
Address correspondence to Anne Llewellyn, MS, BHSA, RN, RN-BC, CCM, CRRN (firstname.lastname@example.org).
The intent of this column is meant to speak to the heart of case management: our joys, our struggles, and our lessons learned. Please send your thoughts and ideas to us so we may include them in future articles. Teresa M. Treiger at: email@example.com
The author reports no conflicts of interest.