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Is It Our Servant or Our Master?

Treiger, Teresa M., RN-BC, MA, CCM, FABQAURP

doi: 10.1097/NCM.0000000000000353
Departments: The HeartBeat of Case Management

Teresa M. Treiger, RN-BC, MA, CCM, FABQAURP is principal of Ascent Care Management, providing private case management, consulting, professional education, and peer mentoring services. She is a past National President of the Case Management Society of America (CMSA) and a founding board member of the National Transitions of Care Coalition.

Address correspondence to Teresa M. Treiger, RN-BC, MA, CCM, FABQAURP, Ascent Care Management, Quincy, MA 02171 (

The intent of this column is meant to speak to the heart of case management: our joys, our struggles and our lessons learned. Please send your thoughts and ideas to us so we may include them in future articles. Teri Treiger at:

The author reports no conflicts of interest.

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