Teresa M. Treiger, RN-BC, MA, CCM, FABQAURP is principal of Ascent Care Management, providing private case management, consulting, professional education, and peer mentoring services. She is a past National President of the Case Management Society of America (CMSA) and a founding board member of the National Transitions of Care Coalition.
Address correspondence to Teresa M. Treiger, RN-BC, MA, CCM, FABQAURP, Ascent Care Management, Quincy, MA 02171 (email@example.com).
The intent of this column is meant to speak to the heart of case management: our joys, our struggles and our lessons learned. Please send your thoughts and ideas to us so we may include them in future articles. Teri Treiger at: firstname.lastname@example.org
The author reports no conflicts of interest.