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Quantifying Outcomes and Value

A Case Management Imperative

Campagna, Vivian, MSN, RN-BC, CCM; Yancey, Teresa, JD, RN, CCM

doi: 10.1097/NCM.0000000000000342
Departments: CCMC News and Views

Vivian Campagna, MSN, RN-BC, CCM, is the Chief Industry Relations Officer for the Commission for Case Manager Certification (CCMC), the first and largest nationally accredited organization that certifies case managers, and a former CCMC Commissioner. She has been active in case management for more than 25 years in independent practice as well as in acute care where she directed case management and social work departments. In her current position with CCMC, she draws on her expertise in the field and passion for certification to establish relationships with organizations that advocate for or promote the services of case management.

Teresa Yancey, JD, RN, CCM, is a Commissioner of the CCMC and a Director of Affordability and Solutions for a Fortune 50 company. She is also licensed as an attorney in Georgia.

Address correspondence to Vivian Campagna, MSN, RN-BC, CCM, Commission for Case Manager Certification, 1120 Route 73, Ste 200, Mount Laurel, NJ 08054 (

The authors report no conflicts of interest.

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