Vivian Campagna, MSN, RN-BC, CCM, is the chief industry relations officer for the Commission for Case Manager Certification, the first and largest nationally accredited organization that certifies case managers. Vivian has been involved in case management for more than 25 years, holding staff and administrative positions on both the independent and acute care sides of the industry.
Address correspondence to Vivian Campagna, MSN, RN-BC, CCM, Commission for Case Manager Certification, 1120 Rt. 73, Ste. 200, Mount Laurel, NJ 08054 (CCMC@ccmcertification.org).
The author reports no conflicts of interest.