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The Things That No One Told Me

Treiger, Teresa, M., MA, RN-BC, CCM, FABQUARP

doi: 10.1097/NCM.0000000000000267
Departments: The HeartBeat of Case Management

Teresa M. Treiger, MA, RN-BC, CCM, FABQUARP, is Past President of CMSA and current Director on the National Transitions of Care Coalition. She is Principal of Ascent Care Management, LLC, Holbrook, MA, specializing in private client case management, education, program design, and writing. Her health care career has spanned across the continuum. She designed and implemented case management, transition of care, frequent emergency department utilization, and uncompensated care programs while at McKesson. Her clinical experience includes acute and rehabilitation care.

Address correspondence to Teresa M. Treiger, MA, RN-BC, CCM, FABQUARP, Ascent Care Management, LLC, 3 Mosesso Drive, Holbrook, MA 02343 (

The intent of this column is meant to speak to the heart of case management: our joys, our struggles, and our lessons learned. Please send your thoughts and ideas to us so we may include them in future articles. Mindy Owen at: Teresa M. Treiger at:

The author report no conflicts of interest.

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