Jeannie LeDoux, RN, BSN, MBA, CCM, CPHQ, CTT+, is Commissioner of the Commission for Case Manager Certification, the first and largest nationally accredited organization that board certifies case managers. Currently, more than 40,000 case managers holding the Certified Case Manager (CCM) credential are in practice. (For more information, see the CCMC website at www.ccmcertification.org.) Jeannie is also a senior clinical educator at MCG (previously known as Milliman Care Guidelines and now part of Hearst Health).
Address correspondence to Jeannie LeDoux, RN, BSN, MBA, CCM, CPHQ, CTT+, Commission for Case Manager Certification, 1120 Route 73, Ste 200, Mount Laurel, NJ 08054 (firstname.lastname@example.org).
The author reports no conflicts of interest.