Charlotte Sortedahl, DNP, MPH, MS, RN, CCM, is Secretary and a Commissioner of the Commission for Case Manager Certification (CCMC), the first and largest nationally accredited organization that certifies case managers. With a clinical background in case management, emergency room nursing, transplant nursing, and as a county health officer, she is also an assistant professor at the University of Wisconsin Eau Claire, where she teaches in the undergraduate and graduate nursing programs.

Address correspondence to Charlotte Sortedahl, DNP, MPH, MS, RN, CCM, Commission for Case Manager Certification, 15000 Commerce Parkway, Suite C, Mt. Laurel, NJ 08054 ([email protected]).

The author reports no conflicts of interest.