Secondary Logo

Journal Logo

Institutional members access full text with Ovid®

E-ACTS

A Framework for Difficult Decision-Making

Fink-Samnick, Ellen MSW, ACSW, LCSW, CCM, CRP

Erratum

In the article mentioned above, the fourth step of the “E-Act: The Model” was not included in the text. The complete fourth step is included below and should have appeared after the following sentence on page 209, “This step ensures that the sudden insecurity, which accompanies any difficult decision, is addressed.”

The fourth step, Transcribe Notes , is a modern framing of the popular adage, ‘document, document, document’. All case managers know the importance of documentation to the process at hand. In mandatory reporting situations, it is especially imperative that professionals of all disciplines take the time to accurately document the facts plus what actions are undertaken. The term, transcribe, represents more global perspective of documentation, with the definition:

This step insures that case managers use whatever mode of documentation is in place at their employer, whether electronic and/or hard copy. The mantra continues to apply; if it's not documented, it's not done!

Professional Case Management. 20(5):250, September/October 2015.

doi: 10.1097/NCM.0000000000000104
Departments: Case Management Matters
Buy
Erratum

Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP, is principal of EFS Supervision Strategies, LLC. Known and respected as “The Ethical Compass of Case Management.” She is a popular presenter and esteemed author with many publications across diverse media.

Address correspondence to Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP, EFS Supervision Strategies, LLC, Burke, VA 22015 (efssupervision@me.com).

Case Management (CM) Matters is your opportunity to have your voice heard. We welcome articles some, in a less formal format than other journal departments, stories, practice tips, reflections, and revelations. How has CM changed you? How have you affected the lives of others? First-time and seasoned authors are welcome. Inquiries, questions, comments, and manuscripts should be submitted via e-mail to: nurseesq@gmail.com or by mail to Lynn S. Muller, 15 West Main St, Suite C, P.O. Box 164, Bergenfield, NJ 07921-0164.

Do you have an idea for an article but would like to discuss it, provide your contact information in an e-mail and you will be contacted by your preferred method.

Ellen is adjunct faculty for George Mason University's College of Health & Human Services, Director of Social Work Education for Athena Forum, LinkedIn Moderator for Ellen's Ethical Lens©, trainer for the National Association of Social Workers, and serves as a current Editorial Board Member for Lippincott's Professional Case Management Journal.

Ellen has served as a Commissioner for CCMC and Chair of their Ethics & Professional Conduct Committee, plus in a variety of leadership roles amid the industry's professional associations. She is a vibrant and revered professional voice.

Copyright © 2015 Wolters Kluwer Health, Inc. All rights reserved.