Baptista Charles, RN, BSN, CCM, is a case manager working for a major health insurance company. She is currently a master's degree in nursing candidate at Saint Peter's University, where she is currently seeking her degree in nursing administration with a concentration in case management. She has been in the nursing field for 8 years with a strong background in medicine–surgery, home care, and case management.
Address correspondence to Baptista Charles, RN, BSN, CCM, 1056 Burnet Avenue, Union, NJ 07083 (firstname.lastname@example.org).
The author reports no conflicts of interest.