Suzanne K. Powell, MBA, RN, CCM, CPHQ, is Editor-in-Chief of Lippincott's Case Management.
Karen Zander, MS, RN, CMAC, FAAN, is the principal and co-owner of The Center for Case Management, an international healthcare consulting firm specializing since 1986 in custom-designed tools, roles, and systems that help both payer and provider organizations manage clinical and financial risk at the level of transaction. Ms. Zander was a member of the original group at New England Medical Center Hospitals in Boston, MA, that developed clinical paths/CareMap® tools and case management. With her partner, Kathleen Bower, the work has evolved and been implemented in a wide variety of applications, including clinical settings from Neonatal ICUs to hospice, as well as information systems, physician practices, and pharmaceutical companies. Ms. Zander is the editor of New Definition (www.cfcm.com) and is also an adjunct professor at Northeastern University, Boston. CareMap® is a registered trademark of The Center for Case Management, South Natick, MA. MS. Zander is also the guest editor for this issue.