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Taking Hospital Case Management to the Next Level

Powell, Suzanne K. MBA, RN, CCM, CPHQ; Zander, Karen MS, RN, CMAC, FAAN

Department: Editorial

Suzanne K. Powell, MBA, RN, CCM, CPHQ, is Editor-in-Chief of Lippincott's Case Management.

Karen Zander, MS, RN, CMAC, FAAN, is the principal and co-owner of The Center for Case Management, an international healthcare consulting firm specializing since 1986 in custom-designed tools, roles, and systems that help both payer and provider organizations manage clinical and financial risk at the level of transaction. Ms. Zander was a member of the original group at New England Medical Center Hospitals in Boston, MA, that developed clinical paths/CareMap® tools and case management. With her partner, Kathleen Bower, the work has evolved and been implemented in a wide variety of applications, including clinical settings from Neonatal ICUs to hospice, as well as information systems, physician practices, and pharmaceutical companies. Ms. Zander is the editor of New Definition ( and is also an adjunct professor at Northeastern University, Boston. CareMap® is a registered trademark of The Center for Case Management, South Natick, MA. MS. Zander is also the guest editor for this issue.

© 2005 Lippincott Williams & Wilkins, Inc.