The ongoing transformation of America's health care system is bringing disruption in every sector of our industry. Hospital case management programs are similarly undergoing dramatic changes as care coordination for our most vulnerable patients becomes the focus of many hospital case management programs. As a result, case management leaders and human resource directors are disrupting legacy assumptions and expanding eligibility for the role of the hospital case manager.
Stefani Daniels, RN, MSNA, CMAC, ACM, is the Founder and Managing Partner of Phoenix Medical Management, a boutique consultancy specializing in hospital case management design, education, and training. She serves on the editorial boards of Lippincott's Professional Case Management Journal and HCPro's Hospital Case Management Monthly and is a popular speaker and webinar panel member.
Address correspondence to Stefani Daniels, RN, MSNA, CMAC, ACM, Phoenix Medical Management, Inc., 1401 S. Ocean Blvd, Suite 402, Pompano Beach, FL 33062 (email@example.com).
The author reports no conflicts of interest.