Advocacy is vital to case management practice. It is a primary professional role of case managers functioning in various care settings and across the continuum of care. Acquiring knowledge, skills, and competence in what advocacy is and how to enact its related behaviors is essential for success of case managers and for achieving desired outcomes for both the clients and healthcare agencies alike. This article describes the use of advocacy in the field of case management and highlights several practical strategies for case managers to apply in their daily practice.
Hussein A. Tahan, DNSc, RN, CNA, is the Chair of the Commission for Case Manager Certification (CCMC), which has awarded the certified case manager (CCM) credential to more than 26,000 case management professionals since 1992. Dr Tahan is the Director of Nursing for Cardiovascular Services and Care Coordination at NewYork Presbyterian Hospital/Columbia University Medical Center, New York, and a member of Lippincott's Case Management editorial board. Additionally, he is the coauthor of The Case Manager's Survival Guide: Winning Strategies for Clinical Practice and winner of the 2003 AJN Book of the Year Award in the category of Nursing Management and Leadership.
Address correspondence to Hussein A. Tahan, DNSc, RN, CNA, Cardiovascular Services and Care Coordination at NewYork Presbyterian Hospital/Columbia University Medical Center, New York, NY 10032 (firstname.lastname@example.org).