Weaver, Susan H.; Paliwal, Mani; Phillips, Maryjo; More

Learn how a Magnet®-recognized acute care hospital sought to explore if a gamified patient feedback system would improve nurse engagement and patient satisfaction by implementing it on a 43-bed medical-surgical unit.

Coogan, Erin; Hampton, Debra

Could a system-wide new nurse manager orientation program increase nurse manager competency and improve feelings of empowerment? Read about a pilot study to determine just that.

Slivinski, Andrea; Phillips, Tracy; Bollinger, Jeanie; More

This article describes the implementation of a nursing practice model incorporating the clinical nurse specialist role to lead multidisciplinary, evidence-based practice change efforts across a large regional healthcare system.

Forbes, Thompson H. III; Wynn, Joan; Anderson, Teresa; More

Read about a study that used the Hospital Survey on Patient Safety Culture to understand how nurses' perceptions of patient safety are shaped by peers, managers, and system factors.

Goodyear, Caryl

An after-action review (AAR) is a tool to help evaluate any large event impacting people and our usual systems and way of working. This article explains the AAR and how to conduct one, along with possible outcomes that can be realized by completing an AAR.

Review highlights from our annual conference, which went virtual this year.