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March 2019 - Volume 50 - Issue 3
pp: 6-1

Editorial


Team Concepts


Nursing Informatics


Performance Potential


Leadership Q&A



Advanced nursing practice roles: Closing the knowledge gap

Ko, Arthur; Burson, Rosanne; Mianecki, Therese

Nursing Management. 50(3):26-36, March 2019.

To realize organizational goals centered on cost and quality, healthcare leaders should understand the potential of and provide support for advanced nursing roles. This research project assessed participants' understanding of the distinction between APRN and clinical nurse leader roles, as well as the roles of doctorally prepared nurses.

The journey to excellence: Transforming the care delivery process through service excellence training and standards of professionalism

Sellars, Bridgett Byrd

Nursing Management. 50(3):38-42, March 2019.

Read about one hospital's road to implementing a service excellence training program focused on behaviors to support collaborative, holistic patient care in an effective, respectful manner. Since the program started, patient satisfaction scores have been maintained above 60% for more than four consecutive quarters.

Establishing a nurse residency program to boost new graduate nurse retention

Wolford, Julie; Hampton, Debra; Tharp-Barrie, Kim; More

Nursing Management. 50(3):44-49, March 2019.

This article explores a study to evaluate the effectiveness of a nurse residency program on less-than-1-year RN turnover and work engagement and quantify the program's return on investment.

CE Connection: Staff development special


Active shooter incidents: Awareness and action

Glasofer, Amy; Laskowski-Jones, Linda

Nursing Management. 50(3):18-25, March 2019.

Mass shootings can happen anywhere at any time and can impact healthcare personnel in any setting. This article provides guidance for nurses based on recommendations from the International Nursing Coalition for Mass Casualty Education, best practices, and lessons learned from the experiences of hospitals that have navigated this type of catastrophe.