Michelle Hampton is the director of nursing operations at Texas Health Harris Methodist Hospital Fort Worth (Tex.).
Kirsten Drake, DNP, RN, OCN, NEA-BC, director of med/surg, renal/oncology services at Texas Health Harris Methodist Hospital Fort Worth (Tex.) and a Nursing Management editorial board member, is the coordinator of the bimonthly HR IQ column.
The author has disclosed no financial relationships related to this article.