Don't overlook the importance of charge nurses. Learn how one organization redefined the role and strengthened these leaders, increasing patient and staff satisfaction.
At Texas Health Harris Methodist in Cleburne, Tex., Lorrie Normand is a CNO, Denise Black is a manger of Clinical/Community Education and Professional Practice, and Kathleen M. Baldwin is a nurse scientist. Jeannette T. Crenshaw is an assistant professor at Texas Tech University Health Sciences Center's School of Nursing in Lubbock.
The authors have disclosed that they have no financial relationships related to this article.