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Build a framework for conflict assessment

Sportsman, Susan RN, PhD


Review a framework for assessing organizational conflict in a case study format that illustrates implementation strategies.

Properly manage conflicts to keep them from becoming power struggles.

About the author

Susan Sportsman is dean and professor of nursing at Midwestern State University, College of Health and Human Services, Wichita Falls, Tex.

© 2005 by Lippincott Williams & Wilkins, Inc.