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MOLLOHAN CAROL J.
Nursing Management (Springhouse): May 1994
Innovative, participatory management approaches empower front-line providers.: PDF Only
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ABSTRACT: A decision-making model developed by two nursing administrators provides quality service using participatory, innovative managerial techniques. Treating the front-line service providers as clients proved to be the best way to develop a case management service for the ultimate client — the patient. Encouragement, respect and empowerment led to the formation of regional coalitions under one agency leadership.

© 1994 by Springhouse Corporation