Department: INSPIRING CHANGEHow consistency in practice improved patient and staff satisfactionCartwright, Kelley MSN, RN, CMSRN, CNL, CCAP Author Information Kelley Cartwright is a clinical nurse leader in Fort Worth, Tex. The author has disclosed no financial relationships related to this article. Nursing 47(11):p 15-18, November 2017. | DOI: 10.1097/01.NURSE.0000526002.97473.07 Buy Metrics In Brief How consistency in practice boosted patient and staff satisfaction Wolters Kluwer Health, Inc. All rights reserved
