Institutional members access full text with Ovid®

Share this article on:

Avoiding eruptions: De-escalating agitated patients

Phillips, Jeff MSN, RN; Stinson, Keith MSN, RN; Strickler, Jeff MA, RN, CEN, NE-BC

doi: 10.1097/01.NURSE.0000443316.43113.73

To cool down heated situations, be prepared to respond appropriately when a patient's behavior reflects anxiety or frustration. Follow these guidelines to recognize agitation and keep everyone safe.

Jeff Phillips is a clinical nurse IV at the University of North Carolina Hospitals in Chapel Hill, N.C. Keith Stinson is a director of the Emergency Department at Chatham Hospital in Siler City, N.C. Jeff Strickler is the director of Emergency Services also at the University of North Carolina Hospitals.

The authors have disclosed that they have no financial relationships related to this article.

© 2014 by Wolters Kluwer Health | Lippincott Williams & Wilkins.