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Leveraging Help Desk Reports to Support Faculty Success

Video Author:Liwosz, Thomas MA; Abbott, Miriam Ruth Bowers MA; Nininger, Jami DNP, RN; Williamson, Kathleen PhD, RN

Published on:December 02, 2021

In an effort to address persistent barriers to technological adaptation by nursing faculty, help desk data were reviewed to identify trends and implications. The help desk reports identified areas in which faculty frequently sought assistance. The trends identified within the records provide a foundation for efforts to support faculty development.