Author Affiliation: Professor, Boise State University, and Nurse Consultant, ATI Nursing Education, Leawood, Kansas; Founder, Civility Matters, Boise, Idaho.
The author declares no conflicts of interest.
Correspondence: Dr Clark, 1910 University Dr, Boise, ID 83725 (firstname.lastname@example.org).
Accepted for publication: January 24, 2015
Published ahead of print: March 11, 2015