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The SBAR Communication Technique: Teaching Nursing Students Professional Communication Skills

Thomas, Cynthia M. EdD, RNC, CDONA; Bertram, Evelyn MS, RN; Johnson, Doreen MA, RN

doi: 10.1097/NNE.0b013e3181aaba54
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The Joint Commission and Institute for Healthcare Improvement have mandated healthcare organizations to improve professional communication. Nursing students lack experience in communicating with physicians. As a result, recent graduates may not be prepared to meet the demands of professional communication to ensure patient safety. The authors discuss the SBAR (situation, background, assessment, recommendations) communication technique implemented during a 2-day simulation exercise that provided an organized logical sequence and improved communication and prepared graduates for transition to clinical practice.

Authors' Affiliations: Assistant Professor (Dr Thomas), School of Nursing, Ball State University, Muncie, Indiana; Clinical Director of ICU (Ms Bertram), Community Hospital, Anderson, Indiana; Chief Nursing Officer (Mrs Johnson), Ball Memorial Hospital, Muncie, Indiana.

Corresponding Author: Dr Thomas, Ball State University, School of Nursing, 2000 University Ave, Muncie IN 47306 (cmthomas@bsu.edu).

© 2009 Lippincott Williams & Wilkins, Inc.