Communicating in Organizations, Part I

General Principles of High-Stakes Discussions

Abstract

Communication skills are important for all members in an organization, and especially the leaders. Leaders must be proficient in many different types of conversations, such as one-on-one dialogue, group meetings, speeches, electronic exchanges of messages, newsletters, question and answer sessions with various stakeholders and the media, and so forth. This series of articles will review some important aspects of communication within an organization.