Flexibility in a Crisis

How Strong Relational Coordination and Lean Literacy Helped Us Weather the COVID Storm

Sulmonte, Kimberlyann DNP, MHA, RN, CPHQ; Bourie, Patricia Q. MS, RN; Carnevale, Kerry DNP, RN; Clark, Lauren T. S. MSN, RN; Joseph, Bridgid G. DNP, RN, CCNS; Midura, Michelle MBA; Wandel, Jane C. MS, RN; Maurer, Marsha L. DNP, RN, FAONL

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Beth Israel Deaconess Medical Center, Boston, Massachusetts.

Correspondence: Jane C. Wandel, MS, RN, Beth Israel Deaconess Medical Center, Rabb 244C, 330 Brookline Ave, Boston, MA 02215 ([email protected]).

Conflicts of Interest: None to declare.

Nursing Administration Quarterly: October/December 2022 - Volume 46 - Issue 4 - p 316-323

doi: 10.1097/NAQ.0000000000000513

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communication , Lean process improvement , nursing leadership , relational coordination , team building

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Flexibility in a Crisis

How Strong Relational Coordination and Lean Literacy Helped Us Weather the COVID Storm

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Flexibility in a Crisis: How Strong Relational Coordination and Lean Literacy Helped Us Weather the COVID Storm : Nursing Administration Quarterly

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