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A National System Approach to Oncology Patient Population Management Across the Continuum of Care: How We Standardized Navigation

Newcomer, Britta RN, BSN, OCN

Nursing Administration Quarterly: April/June 2014 - Volume 38 - Issue 2 - p 138–146
doi: 10.1097/NAQ.0000000000000019
Original Articles

The increasing complexity of cancer care has the potential to result in care fragmentation and suboptimal coordination and timeliness to care. In managing the oncology patient population, navigators have the opportunity to provide patient-centered care throughout the cancer care trajectory and to positively impact patient's outcomes. The role of the navigator benefits both the patient and the cancer care team by fostering continuity of care and improved communication. As cancer programs find themselves struggling with the global challenges that surround the evolution of patient's navigation and seeking to provide evidence-based care, Catholic Health Initiatives' National Oncology Service Line developed a system-wide approach to identifying and deploying best practices for navigation across their cancer programs.

Catholic Health Initiatives' National Oncology Service Line, Colorado Springs.

Correspondence: Britta Newcomer, RN, BSN, OCN, Catholic Health Initiatives' National Oncology Service Line, 6385 Corporate Dr, Ste 308, Colorado Springs, CO 80919 (

The author declares no conflict of interest.

© 2014 Wolters Kluwer Health | Lippincott Williams & Wilkins