Timeline 2020Responding to Health Care Reform by Addressing the Institute of Medicine Report on the Future of NursingEllerbe, Suellyn MN, RN, NEA-BC; Regen, Debra MS, BSN, RNAuthor Information Saint Clare's Health System, Denville, New Jersey. Correspondence: Suellyn Ellerbe, MN, RN, NEA-BC, Saint Clare's Health System, 25 Pocono Rd, Denville, NJ 07834 ([email protected]). The authors declare no conflict of interest. Nursing Administration Quarterly: July/September 2012 - Volume 36 - Issue 3 - p 210-216 doi: 10.1097/NAQ.0b013e318258bfa7 Buy Metrics Abstract The current health care environment has heightened the importance of achieving positive patient outcomes and excellent customer satisfaction. To remain competitive, health care organizations must adapt quickly to changing regulatory requirements, quality improvement initiatives, and customer expectations. To ensure nursing practice at the Saint Clare's Health System in Northwest New Jersey is at the forefront of leading change, the nursing staff has embraced the Institute of Medicine report The Future of Nursing: Leading Change. The empowered nursing team has applied Benner's Novice to Expert model and McCauley's CarefulNursing Theory as the foundation for nursing practice. The ability to apply evidence-based nursing research and cultivate professional development at the bedside has resulted in retention of expert nurses at the bedside. Engaging the nursing team has resulted in increased patient satisfaction and improved clinical outcomes. Advanced practice nurses play an important role to mentor the nursing staff and promote an interdisciplinary, collaborative relationship between all health care disciplines and community support programs. Nurses are recognized for their accomplishments and encouraged to obtain specialty certification, advanced degrees, and earn state and national recognition through professional organizations. The professional nurses at the Saint Clare's Health System are prepared to work in whatever environment the new normal creates. © 2012 Lippincott Williams & Wilkins, Inc.