Stress in Turbulent Times: PDF OnlyConflict with less distress: Promoting team effectivenessSessa, Valerie I. Ph.D1; Bennett, Jo Anne R.N., Ph.D.2; Birdsall, Carole R.N., Ed.D., C.C.R.N.3Author Information 1Research Associate, Center for Creative Leadership, Greensboro, North Carolina 2HIV Clinical Specialist-Consultant, Adjunct Assistant Professor, Lienhard School of Nursing, Pace University, New York, New York 3Assistant Professor of Nursing, College of Nursing, Rutgers University, Newark, New Jersey Nursing Administration Quarterly: Fall 1993 - Volume 18 - Issue 1 - p 57-65 Buy Abstract As nurses increasingly turn to teamwork as a viable option for accomplishing a myriad of duties and responsibilities, they are discovering that teamwork can also be a source of conflict and stress. This article suggests that conflict is both inevitable and necessary within a team. A model of conflict is presented that aims not at reducing conflict, but at making it less distressing and thus more effective. The authors trace the influence of pre-conflict conditions and perspective-taking on conflict and ultimately team effectiveness. Finally, to apply the conflict model to practice, two examples are presented demonstrating both an ineffective and an effective use of conflict. © Williams & Wilkins 1993. All Rights Reserved.