*HSR&D Center for the Study of Healthcare Innovation, Implementation, and Policy, VA Greater Los Angeles Healthcare System, Sepulveda
†Department of Psychiatry and Biobehavioral Sciences, University of California
‡Center for Economic and Social Research, University of Southern California, Los Angeles
§The RAND Corporation, Santa Monica, CA
∥Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, VA Puget Sound Health Care System
¶Department of Health Services, School of Public Health, University of Washington, Seattle, WA
#Primary Care Service, San Diego VA Healthcare System, San Diego
**Medicine Service, Loma Linda VA Health Care System, Loma Linda
††David Geffen School of Medicine, University of California, Los Angeles, CA
Supported by the VHA Office of Primary Care Services (XVA 65-018). The Survey of Healthcare Experiences of Patients data were provided by VHA Office of Analytics and Business Intelligence.
This work was presented as a poster at the Academy Health Annual Research meeting, June 2017 and as an oral presentation at the VA HSR&D/QUERI National Conference, July 2017.
The authors declare no conflict of interest.
Reprints: Susan E. Stockdale, PhD, HSR&D Center for the Study of Healthcare Innovation, Implementation, and Policy, VA Greater Los Angeles Healthcare System, 16111 Plummer Street, Bldg 25, Rm A-103, Sepulveda, CA 91343-2039. E-mail: [email protected].