Outcomes measurement has become the essential component of any continuous quality improvement process. Increasingly, consumers and payers of healthcare services demand objective data, based on outcomes, to evaluate the quality of care among their providers.
This article presents a basic overview of outcomes measurement and its potential application to orthotic and prosthetic practices. It suggests a systematic approach to continuous improvement, with outcomes measurement as the principal focus. It also identifies potential areas of O&P care and management that could be monitored, with objective data and evaluation, to establish demonstrable outcomes of quality care.