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Interdisciplinary Teamwork and the Power of a Quality Improvement Collaborative in Tertiary Neonatal Intensive Care Units

Grover, Theresa R. MD; Pallotto, Eugenia K. MD; Brozanski, Beverly MD; Piazza, Anthony J. MD; Chuo, John MD; Moran, Susan DNP, NNP-BC; McClead, Richard MD; Mingrone, Teresa MSN, RN; Morelli, Lorna ADN, RN; Smith, Joan R. PhD, NNP-BC

The Journal of Perinatal & Neonatal Nursing: April/June 2015 - Volume 29 - Issue 2 - p 179–186
doi: 10.1097/JPN.0000000000000102
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Significant gaps in healthcare quality and outcomes can be reduced via quality improvement collaboratives (QICs), which improve care by leveraging data and experience from multiple organizations.

The Children's Hospital Neonatal Consortium Collaborative Initiatives for Quality Improvement team developed an infrastructure for neonatal QICs. We describe the structure and components of an effective multi-institutional neonatal QIC that implemented the “SLUG Bug” project designed to reduce central line-associated bloodstream infections (CLABSIs).

The operational infrastructure of SLUG Bug involved 17 tertiary care neonatal intensive care units with a goal to reduce CLABSI in high-risk neonates. Clinical Practice Recommendations were produced, and the Institute of Healthcare Improvement Breakthrough Series provided the framework for the collaborative. Process measures studied the effectiveness of the collaborative structure.

CLABSI rates decreased by 20% during a 12-month study period. Compliance bundle reporting exceeded 80%. A QIC score of 2.5 or more (“improvement”) was achieved by 94% of centers and a score 4 or more (“significant improvement”) was achieved by 35%.

Frequent interactive project meetings, well-defined project metrics, continual shared learning opportunities, and individual team coaching were key QIC success components. Through a coordinated approach and committed leadership, QICs can effectively implement change and improve the care of neonates with complex diagnoses and rare diseases.

Children's Hospital Colorado and University of Colorado School of Medicine, Aurora, Colorado (Drs Grover and Moran); Children's Mercy Hospital and the Department of Pediatrics, University of Missouri School of Medicine, Kansas City, Missouri (Dr Pallotto); Children's Hospital of Pittsburgh of UPMC, Pittsburgh, Pennsylvania (Dr Brozanski and Ms Mingrone); Children's Healthcare of Atlanta at Egleston and Emory University School of Medicine, Atlanta, Georgia (Dr Piazza); Children's Hospital of Philadelphia and Perelman School of Medicine at the University of Pennsylvania, Philadelphia, Pennsylvania (Dr Chuo); Nationwide Children's Hospital, Columbus, Ohio (Dr McClead); Children's Hospital Association, Overland Park, Kansas (Ms Morelli); and St Louis Children's Hospital and Goldfarb School of Nursing at Barnes-Jewish College, St. Louis, Missouri (Dr Smith).

Corresponding Author: Theresa R. Grover, MD, University of Colorado School of Medicine, 13121 E. 17th Ave, MS 8402, Aurora, CO 80045 (theresa.grover@childrenscolorado.org).

Disclosure: The authors have disclosed that they have no significant relationships with, or financial interest in, any commercial companies pertaining to this article.

Submitted for publication: October 28, 2014; accepted for publication: February 15, 2015.

Copyright © 2015 Wolters Kluwer Health, Inc. All rights reserved.