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The Management Moment: Building Conflict Competence

Fick-Cooper, Lynn; Baker, Edward L. MD, MPH

Section Editor(s): Baker, Edward L. Column Editor

Journal of Public Health Management and Practice: March/April 2011 - Volume 17 - Issue 2 - p 187–189
doi: 10.1097/01.PHH.0000394666.06764.5a
Original Article

This column discusses the approach of public health managers to enhancing awareness of conflict management style and understanding the implications of style on the performance of fellow workers and organizations.

Center for Creative Leadership, Greensboro, North Carolina (Ms Fick-Cooper); and National Public Health Leadership Institute, the North Carolina Institute for Public Health, UNC Gillings School of Global Public Health, Chapel Hill, North Carolina (Dr Baker).

Correspondence: Lynn Fick-Cooper, Center for Creative Leadership, One Leadership Place, Greensboro, NC 27410 (

© 2011 Lippincott Williams & Wilkins, Inc.