CommentariesVirtual Care Adoption—Challenges and Opportunities From the Lens of Academic Primary Care PractitionersTeng, Kathryn MD; Russo, Francesca BA; Kanuch, Stephanie MeD; Caron, Aleece PhD Author Information Department of Medicine (Dr Teng), Population Health Research Institute (Ms Kanuch and Dr Caron), The MetroHealth System (Ms Russo), Case Western Reserve University School of Medicine, Cleveland, Ohio. Correspondence: Aleece Caron, PhD, Population Health Research Institute, The MetroHealth System, Case Western Reserve University School of Medicine, 2500 MetroHealth Dr, Cleveland, OH 44109 ([email protected]). Authors' Contributions: A.C. conceived idea and led manuscript development; A.C. and S.K. carried it out; K.T. contributed to case examples, assisted with analysis; F.R. assisted with analysis, contributed to case examples, assisted with final manuscript development and editing; and S.K. assisted with case examples and contributed to study design. This work was funded by HRSA grants: T13HP318990100 and TOBHP28557. Ethics approval and consent to participate: The MetroHealth Privacy Board reviewed the manuscript and approved it for submission. The authors declare that they have no competing interests. Journal of Public Health Management and Practice 28(6):p 599-602, November/December 2022. | DOI: 10.1097/PHH.0000000000001548 Buy Metrics Abstract Telehealth and virtual care quickly became important tools in caring for patients while the COVID-19 pandemic evolved. Telehealth implementation can increase affordability for patients, eliminate access barriers, and improve patient satisfaction. Multiple challenges to successful telehealth implementation have been documented in the literature and are generally categorized as structural barriers of the health system, clinical barriers of the provider, and patient-centered barriers. In this study, we sought to collect themes and observations about this rapid transition to telehealth from practicing primary care clinicians, with the goal of identifying opportunities to improve adoption of telehealth. Themes reported in this article emerged from physician and physician assistant fellows of 2 HRSA-funded grants: (1) Primary Care Training and Enhancement (PCTE) and (2) Primary Care Training and Enhancement Training Primary Care Champions (Champions). The PCTE participants consisted of 8 providers from The MetroHealth System (MHS). The Champions participants consisted of 20 providers from MHS and Federally Qualified Health Centers in Northeast Ohio and Michigan. Participants identified 5 major themes that affected telehealth delivery in an academic medical system: reimbursement and productivity; social determinants of health; privacy and environment of care concerns; teaching; and communication skills. Examples within each theme are provided along with an identified improvement opportunity. As we create solutions to address these challenges, our hope is to pool our experience with others so that we can collectively learn how to best evolve and improve the telehealth experience for all. © 2022 Wolters Kluwer Health, Inc. All rights reserved.