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Understanding and Controlling Variation in Public Health

Mason, Marlene J. MBA, BSN; Moran, John W. MBA, MS, PhD, CMC, CQIA, CMQ/OE

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Journal of Public Health Management and Practice: January/February 2012 - Volume 18 - Issue 1 - p 74-78
doi: 10.1097/PHH.0b013e318233d5eb
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© 2012 Lippincott Williams & Wilkins, Inc.