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Improving Reliability in Healthcare

Toussaint, John, MD*; Mannon, Melissa, BSS

doi: 10.1097/PTS.0000000000000195

From the *ThedaCare Center for Healthcare Value, Appleton, WI; and

The American Institutes for Research, Washington, DC.

Correspondence: Melissa Mannon, BSS, Department of Health Policy, American Institutes for Research, 1000 Thomas Jefferson, Washington, DC 20001 (e-mail:

The authors disclose no conflict of interest.

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