From the *The Center of Inquiry to Improve Outpatient Safety Through Effective Electronic Communication and the Houston VA HSR&D Center of Excellence at the Michael E. DeBakey Veterans Affairs Medical Center; †Section of Health Services Research, Department of Medicine, Baylor College of Medicine; and ‡University of Texas School of Health Information Sciences and the UT-Memorial Hermann Center for Healthcare Quality and Safety, Houston, Texas.
Correspondence: Hardeep Singh, MD, MPH, VA Medical Center (152), 2002 Holcombe Blvd, Houston, TX 77030 (e-mail: email@example.com).
The views expressed in this article are those of the authors and do not necessarily represent the views of the Department of Veterans Affairs.
Funding acknowledgments: The project work which led to the 10 strategies was supported by the VA National Center of Patient Safety, in part by a training fellowship from the AHRQ Training Program of the W.M. Keck Center for Interdisciplinary Bioscience Training of the Gulf Coast Consortia (AHRQ Grant No. T32 HS017586) and in part by the Houston VA HSR&D Center of Excellence (HFP90-020). These sources had no role in the preparation, review, or approval of this manuscript.