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Assessing Resident Safety Culture in Six Nursing Homes in Belgium

Desmedt, Melissa, MSc*; Petrovic, Mirko, PhD; Beuckelaere, Petra, MSc; Vandijck, Dominique, PhD*

doi: 10.1097/PTS.0000000000000476
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Objectives The primary aim was to measure resident safety culture in six nursing homes in northern Belgium (Flanders). In addition, differences in safety culture perceptions between professions were also examined. Finally, results of the present study were compared with the Nursing Home Comparative Database from the Agency for Healthcare Research and Quality (USA).

Methods A cross-sectional study was conducted by administering the Nursing Home Survey on Patient Safety Culture in six nursing homes in Belgium (Flanders). Each nursing home has 92 to 170 licensed nursing home beds. Data collection occurred between December 2016 and January 2017.

Results Highest mean scores were found for “feedback and communication about incidents” (mean [SD] = 4.20 [0.58]), “overall perceptions of resident safety” (mean [SD] = 4.07 [0.52]), and “supervisor expectations and actions promoting resident safety” (mean [SD] = 4.04 [0.70]). The lowest mean score was found for “staffing” (mean [SD] = 2.99 [0.61]). In addition, managers/supervisors scored significantly higher on all resident safety dimensions, with the exception of the dimensions “teamwork” and “supervisor expectations and actions promoting resident safety.” Finally, the present study scored higher on the dimensions “teamwork,” “nonpunitive response to mistakes,” “handoffs,” “feedback and communication about incidents,” and “communication openness” than the benchmarking data from the Nursing Home Comparative Database.

Conclusions More work is necessary to improve the safety of resident care in nursing homes, especially regarding staffing issues and turnover rates. The present research findings serve to shine a light on an often-overlooked patient population and emphasize the need to develop improvement strategies for preventing resident safety incidents in nursing homes.

From the *Faculty of Medicine and Life Sciences, Hasselt University, Hasselt; and †Faculty of Medicine and Health Sciences, Ghent University, Ghent, Belgium.

Correspondence: Melissa Desmedt, MSc, Faculty of Medicine and Life Sciences, Hasselt University, Agoralaan Bldg D, 3590 Diepenbeek, Belgium (e-mail: melissa.desmedt@uhasselt.be).

The authors disclose no conflict of interest.

M.D., D.V., and P.B. conceptualized and designed the study, collected the data, analyzed and interpreted the data, and drafted the article. M.P. conceptualized the study, interpreted the data, and revised the article for important intellectual content. All authors had full access to all the data in the study and can take responsibility for the integrity of the data and the accuracy of the data analysis. All authors approved the final version to be published.

Supplemental digital contents are available for this article. Direct URL citations appear in the printed text and are provided in the HTML and PDF versions of this article on the journal’s Web site (www.journalpatientsafety.com).

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