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Trauma Patients' Family Members' Perceptions of Nurses' Caring Behaviors

Nantz, Sarah MSN, RN, NEA-BC; Hines, Annette PhD, RN, CNE

doi: 10.1097/JTN.0000000000000149

A mixed methods study was conducted to identify trauma patients' family members' perceptions of nurses' caring behaviors on a trauma step-down unit at a level I trauma center. Family members completed Caring Behaviors Inventory-Short Form 24 and a qualitative section. Quantitative data were analyzed using descriptive statistics. On a scale of 1 to 6, the mean score for individual items was 5.2 (median = 5.3). Participants considered the nurses' behaviors to be indicative of caring in each of the 4 areas measured—assurance, knowledge/skills, respectfulness, and connectedness. Four themes were identified—technical, nonverbal, personal connections, and addressing comfort.

Carolinas Medical Center, Charlotte, North Carolina (Ms Nantz); and Presbyterian School of Nursing, Queens University of Charlotte, Charlotte, North Carolina (Dr Hines).

Correspondence: Annette Hines, PhD, RN, CNE, Presbyterian School of Nursing, Queens University of Charlotte, 1900 Selwyn Ave, Charlotte, NC 28274 (

The authors declare no conflicts of interest.

Copyright © 2015 by the Society of Trauma Nurses.