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Plotting Performance Improvement Progress Through the Development of a Trauma Dashboard

Hochstuhl, Diane C. MSN, RN, NP-C; Elwell, Sean MSN, RN, EMT

doi: 10.1097/JTN.0000000000000067
PI/OUTCOMES MANAGEMENT
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Performance improvement processes are the core of a pediatric trauma program. The ability to identify, resolve, and trend specific indicators related to patient care and to show effective loop closure can be especially challenging. Using the hospital's overall quality process as a template, the trauma program built its own electronic dashboard. Our maturing trauma PI program now guides the overall trauma care. All departments own at least one performance indicator and must provide action plans for improvement. Utilization of an electronic dashboard for trauma performance improvement has provided a highly visible scorecard, which highlights successes and tracks areas needing improvement.

Trauma Program, Alfred I duPont Hospital for Children of the Nemours Foundation, Wilmington, Delaware (Ms Hochstuhl and Mr Elwell).

Correspondence: Diane C. Hochstuhl, MSN, RN, NP-C, Trauma Program, Alfred I duPont Hospital for Children of the Nemours Foundation, 1600 Rockland Rd, ARB 166, Wilmington, DE 19803 (diane.hochstuhl@nemours.org).

The authors declare no conflicts of interest.

Copyright © 2014 by the Society of Trauma Nurses.