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Fostering Civility in Nursing Education and Practice: Nurse Leader Perspectives

Clark, Cynthia M. PhD, RN, ANEF; Olender, Lynda MS, RN, ANP, NEA-BC; Cardoni, Cari BSN; Kenski, Diane BSN

JONA: The Journal of Nursing Administration: July-August 2011 - Volume 41 - Issue 7/8 - p 324-330
doi: 10.1097/NNA.0b013e31822509c4

Incivility in healthcare can lead to unsafe working conditions, poor patient care, and increased medical costs. The authors discuss a study that examined factors that contribute to adverse working relationships between nursing education and practice, effective strategies to foster civility, essential skills to be taught in nursing education, and how education and practice can work together to foster civility in the profession.

Author Affiliations: Professor (Dr Clark) and Research Assistants (Mss Cardoni and Kenski), School of Nursing, Boise State University, Idaho; Doctoral Candidate (Ms Olender), Seton Hall University, South Orange, New Jersey, and Executive Consultant and Nurse Researcher (Ms Olender), James J. Peters VA Medical Center, Bronx, New York.

The authors declare no conflict of interest.

Correspondence: Dr Clark, School of Nursing, Boise StateUniversity, 1910 University Dr, Boise, ID 83725 (

© 2011 Lippincott Williams & Wilkins, Inc.